NOT. The buyer never advised they needed item by a certain Is there a link on Ebay? I mean...wtf? I’ve purchased postage from Amazon and shipped the card to the buyer. If you click 'Yes', your account will be permanently deleted. Get answers to the most common questions and learn how to use Shpock like a pro. Sign up to our newsletter to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. He paid me through PayPal. Mx Don't get cold feet - our customers save an average of £350 by switching gas & electric. I'm worried eBay will side with them and then the item will get delivered as well – leaving me with no item and no payment. Then, they file a complaint saying they never received the package and because it was rerouted, and the seller can’t prove the item was delivered. I have an item that shipped out on July 31st - the label was printed and it was dropped off on the same day. We operate as a form of "legal triage" where commenters can guide posters towards resolving issues themselves or towards an appropriate professional. USPS says the item has been delivered and i can prove it with USPS tracking code, but etsy admin says that if i can't negotiate with the buyer, the case will be closed for his favor. We finally agreed on a time and location for collection. buyer therefore has no grounds for refund . Don't start to panic after only 8 Please note this board is not for actively buying or sell - to buy or sell on Netmums, please see the Nearly New section on Netmums Local . It came back to me saying "Refused" Could I refund all but my shipping cost, without Ebay buyer wants a refund after I shipped item, but wants the refund before they send the item back! Update about Shpock, after waiting from the 5DEC20 to the 7JAN21, for the item to be delivered or full refund to be issued by Shpock under Shpock payment protection, what I have got is a threatening email from Shpock suspended my Shpock account and refuses to issue a refund as I asked my credit card issuer to be involved, I waited long enough for Shpock support team without any results, I have notified … Lady bought dress off me she confirmed the deal . Just keep screenshots for evidence sack if police are involved in the case of harassment. The buyer will send the item back to you for a full refund. Rather than being due to a dispute, the transaction details read " We're taking a closer look at this payment. Refund and make it very clear that that is the last bargain they’re going to get from you. Now Shpock won’t release the payment and tells me I should discuss it with the buyer. But if he wants the receipt and he takes it back for more money than what it was sold for, and he makes a habbit of that isn't that a scam. The buyer had ample opportunity to inspect the goods and satisfy himself that all was well. Press J to jump to the feed. Reply If asked to step in and help, we review the item description, photos of the item, if provided by the buyer or seller, and any other information about the item that the buyer and seller provide. If you feel someones advice is wrong cite sources as to why. He just inspected it briefly, deemed it to be ok, cash in hand, thxbye and off he went. If you bought before 1 October 2015. I mean...wtf? Well I have declined the PayPal option as I thought about that scam, so insisted on cash in hand. I think buyer is being a pain but I would suggest you tell them to return for refund as they are bound to win a case, if he says it is more scratched than he thought he will win case, however you are under no obligation to give return postage as a private , seller unless you really messed up or it arrived broken ( they can't make you then either but it would be bad form to expect a buyer to be out of pocket for … My dad sold quite an old TV for quite a low price (about £40) to a local buyer on the app Shpock. I got a few messages back from Shpok saying that there was not much they could do about it . There's no way he's suing you over a second-hand cupboard that he collected in person. Press question mark to learn the rest of the keyboard shortcuts, https://www.reddit.com/r/LegalAdviceUK/about/rules/. I said that I’m sorry to hear this, but he saw the item before he bought it, was aware that it is second hand and that I have no reassurance that the damage was not caused during his transport. Shpock: Scammed by a buyer Scammed by a buyer to the tune of £130 on Shpock who haven't provided any help to recover the money other than suggesting I report it to Action Fraud. Scammers may impersonate well-known companies via email, phone or text message, in the hope that recipients will provide confidential information (including passwords or bank or credit card details) and/or download malicious software. I shall have the cash ready or would I prefer to transfer the funds now? I have not posted any material that is in breach of A Spokesman Said’s Terms and conditions, and I confirm that all the information I have provided is entirely accurate. Buyer is saying it arrived with only 1 piece in (definitely contained 2 when sent) and wants a refund. Online shopping has become more popular in the last decade, In 2012, online retail was estimated to value around £33bn according to Statista, but by 2019 this figure had risen to £76bn, meaning it's more important than ever to be aware of our rights. I put ads up in craigslist and some forums. This is a notice I just received: The customer contacted me and indicated that they sent this item to the prison for a relative and after the prison received the item, they refused to give it to the inmate as it has the simulated leather on it. App wants far too much personal information. Checked and the ombudsman doesn’t cover Shpock as it’s a foreign company! If you stated in your listing's return policy that you accept returns, your buyer can return the item to you, even if they've changed their mind. That was 12/4. So, what does he imply by ‘taking this further’? ... t filter by geography, what is the point of mobile app? Hello - Hope some wonderful person can help please. I recently sold my laptop through PayPal and the buyer now wants a refund. If you stated in your listing's return policy that you accept returns, your buyer can return the item to you, even if they've changed their mind. Tracking has been provided, I have sent several emails and they haven't even had the courtesy to reply. To take advantage of Buyer Protection, we require, among other things, that PayPal accounts be kept in good standing and ask that a dispute be filed within 180 days of your purchase or payment, Terms and Conditions apply. Here are your response options: Accept the return: The buyer will send the item back to you for a full refund. Can you report on Shpock? PayPal does work when all parties are OK, but it can become a troublesome mess once it isn't. 2 posts. Best just to offer refund on return then check the item over to make sure that it is the item you sent out The buyer just contacted me asking for a refund and that I cancel the order. He saw the item before purchase and inspect it. Don’t involve your kid or hers, if she wants to lower it by saying something to her kid, then let her. refund or ah**e, refund or ah**e, such a difficult choice. What can happen if he threatens to ‘take this further’? Buyer wants a refund because item was not like he expected. You give a refund once you receive the item back. Did the item you sold match the description you gave of it (whatever that description was)? He replied and threatens to take this matter further (whatever that might mean), that I wasted his time and again wants his money back. That's only if you are happy to accept the return. “ SCAM AVOID Half the items listed on there are already sold however you can still buy and pay for these items, Shpock will then keep your money for as long as possible so they can profit off the interest I waited 9 days for a refund. WHEN DID YOU LAST SWITCH YOUR CAR OR HOME INSURANCE PROVIDER? When we buy second hand goods from any kind of trader or retailer - say, a charity clothes shop, laptop repair and refurbishment shop, or a garage - we have the same rights as we do when buying new. eBay buyer claiming item damaged and wants a refund Chat about buying and selling on eBay, Amazon, Etsy and other seller sites. Then, wait and see what the buyer wants. Customer service are a waste … I shall have the cash ready or would I prefer to transfer the funds now? Absolutely ridiculous I cancel this app and will no longer needed. 16 May 2015 at 5:54PM edited 16 May 2015 at 5:56PM in Consumer Rights. You can create a listing with Shpock in less than a minute with this particular app. Message 17 of 56 (33,459 Views) 0 Helpful benchmouth View Listings. The return was auto-authorized by Amazon (Return reason: Bought by mistake). If you decide to issue a partial refund, we recommend explaining this to the buyer in advance to help avoid misunderstanding or a possible A-to-z Guarantee claim. I had five stars and 41 people bought for me giving good reviews so I was extremely disappointed to When the buyer wants to return a item because they have changed their mind, doesn't fit ( and the item is correctly sized) then the buyer pays the return costs This is fully explained in eBay's literature but so many seem to not realise this. Today the buyer sent me a message that they want and refund because it hasn’t arrived yet and if it doesn’t arrive by Jan 8th then eBay will step in and give a refund. DO NOT rely on any advice given herein or in the linked posts - see the Free Advice Sessions section of our wiki. On 29 day from the delivery date, the buyer requested a return. What should I expect now? EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers, Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance, 13 must-have Christmas gifts - and how to afford them. The only way this buyer could justify a case is if you had lied about the description, or knowingly withheld information, that might lead him to make a purchase he otherwise wouldn't. Buyer wants refund due to shipping delays, item was customized. Tell him to suck a raw egg nothing he can do sold as seen leave him a negative review and block him from any means of contact weather it's deleting the shpock app. I recently sold a 2 piece costume through Shpock. That’s it so far. Hi all - just need some advice/ reassurance. What are our rights when shopping online? Getting a refund from the seller. Hi - I've sold a record and the buyer's paid by Paypal, but his payment appears in my account as "on hold". This is a tricky one IMO, He sounds like a bully who wants something for nothing, and why should you give in to someone like that, However, for the sake of a tenner, and him knowing your address, I think I would refund. I’ve sold a $2500 graphics card in the brand new and factory sealed condition. Are you sure you want to delete your account? Shpock is a marketplace and classifieds platform that brings millions of private buyers and sellers across the United Kingdom together - London, Brighton, Birmingham, Bristol, Manchester, Leicester and Liverpool are amongst the most active areas for second hand shopping. Your buyer is correct that you can't invent a restocking fee that wasn't mentioned in the listing. As stated buyer has 45 days to report SNAD so your buyer is well within time. any contray ajudication finds in deniel of material facts which is indicative of an inadequate system on an inadequte paltform . Private Sale, Buyer Wants Refund, Claims Item has Broken. Buyer obviously want a discount but I don’t think it’s fair practice. The seller proved he posted the game, but trying to get a hold of shpock to try and get a refund is like building a house with only using your feet. Thank you so much for your time and trouble. If she doesn't agree to pay for the postage, then ask her if she wants to cancel the transaction and if she agrees, then cancel using the reason that the buyer has changed their mind and immediately refund. I genuinely don’t know for 100%. I sold an item - a cupboard - on Shpock the other day. The buyer pays the return shipping. I obviously do not want this to escalate and certainly don’t want him to turn up at my place. I shipped a Priority package - free ship for the buyer - but cost me $6.25. If the buyer won't pay the postage but cuts up funny, you may be best getting onto CS by phone to explain that you have a buyer who has bid against your terms, won't collect the item but inists on you posting it … PayPal shouldn't refund him. I purchased a mobile phone for £250 from a lady on the shock website via bank transfer. Posted 30th Mar 2016 Available: National. Find out more here. Buyer bought a simulated leather Holman Bible, apparently to send to a relative in prison. These buyers most likely swapped out your authentic item for a fake, then demand refund for the fake, hence leaving them with the authentic item, PLUS your money. What are my rights as a seller? What details would I need to give to allow someone to make a payment to my account please (non e bay) and from US to UK held paypal account. Buyer refused the package and wants a complete refund. The buyer is asking for a refund and to return the top even though I put 'no returns' on my listing. Our customers save an average of £400 by switching gas and electric. Schpock decided to cancel the sale and refund the buyer because I didn't use their courier (I would imagine it's for this reason because they haven't actually acknowledged any of my emails). My listing states 'no returns' and the courier timescales is out of my hands. pink_elephant 56. Dress was in excellent condition now she wants a refund . Typical low life I hate these kinds of people buys something new or used in this case realised he doesn't want it and makes up problems or faults that don't exist to get their money back always. And there's no way to qualify the buyer or seller. As you can gather there has been no contact. I packed and posted it tracked through DPD. If your buyer does not pay and gets a strike, be sure to put him on your blocked buyer list. I have never had this happen before. Though I didn't sell this item through ebay. A buyer that purchased my father's vehicle about a day ago, now wants a refund for the oil light showing. I have described the item as barely used and in good condition. Payment on hold and buyer wants refund - safe to do so? This is my first Christmas season selling on Etsy and wow, it's been something. ... To get a receipt for the sale for the buyer you need to go to My Ebay. Buyer now wants a refund. The buyer provides an incorrect or fake shipping address and, when the package cannot be delivered, contacts the shipping company directly to reroute the package to a new location. If the buyer doesn't receive a response or solution, or returns the item but doesn't receive a refund or replacement from the seller, the buyer can ask us to step in and help. Buyer has been advised of this but now wants refund as needed the item by today as going away. You sold a second hand item via a private person to person sale. by TadychCrafts Etsy Seller 12-07-2020 02:55 PM Hi! She wants a refund because the faucet was not what she expected and a refund for paying a plumber. Provided the buyer… I contacted shpock and all they have done is sent a message to the seller to contact me. The basics are broadly the same under both: goods must be as described, of satisfactory quality, and fit for the purpos… To Posters Reddit is not a substitute for a qualified Solicitor. ARE YOU BEING RIPPED OFF BY YOUR ENERGY PROVIDER? Buyer Protection covers all eligible purchases where PayPal is used, as well as payments made through our website. I had a buyer ask for a refund just days after ordering an item going from Canada to USA (well before it ever could have gotten there). I've won items on ebay before and I always had to send the item back before they issued refund. PayPal shouldn't refund him. Is there any legal ground for him to sue me? Do i have to refund him? eBay allows seller's to deduct original You then refund them for the item price only, no postage and any fees incurred. I shipped out the same day and she got it early. For most items, the return request must be submitted within 30 days after the order is delivered. If the buyer doesn't receive a response or solution, or returns the item but doesn't receive a refund or replacement from the seller, the buyer can ask us to step in and help. The buyer was kind of strange during the chatting process. The buyer came in to check the TV's inputs first (my dad is in … misbah's complaint of Shpock, and why you should avoid Shpock. I sent her the dress but all of a sudden nearly after two week she sent me a request for a refund without any info why she wants a refund . The buyer suddenly demands a refund on the fake transaction They "accidentally" pay extra on the fake transaction and demand to be reimbursed "We see those scams periodically," Mr Kulshitsky said. It’s been over 100 days now and the buyer bought a Faucet. He states that the laptop did not fit him and he wants to return it. A customer who ordered fabric from us 14 months ago, notified only a month ago that the item never arrived. Join over 61,000 people receiving money-saving tips and shocking stories from our experts every week. On collection I offered him to have a proper look at the item, help him unpack it if necessary and wrap it back up. There was nothing wrong with the laptop. Please only use responses as guidelines to better prepare yourself for when you meet with a Solicitor or qualified legal advisor. Please contact the moderators of this subreddit if you have any questions or concerns. There was no warranty implied, and he inspected the item before buying. LegalAdviceUK exists to provide help for those in need of legal support in England, Scotland, Wales and Northern Ireland. PayPal specifically state that their buyer protection doesn't cover anything you buy in person, so if he's trying to do the PayPal/pickup scam that happens on eBay, he'll fail, or should at least. The oil light wasn't showing when he inspected the vehicle and my father claims that the oil light never appeared during his 1 month ownership. Is there anything I can do to get the money back. Do I have to refund shipping costs too? You sold a second hand item via a private person to person sale. "Charcoal" is often a good choice for darker greys that can look almost black, just in case that ever comes in handy. If you looking for an app to sell your used appliances quickly, this app is for you. The amount of time you have to ask for a refund depends on the date you bought the item, because the law changed in October 2015. You have the legal right to a refund within a ‘reasonable’ time of you buying the item. Even so I tried with USPS to find out about the whereabouts of this parcel but as it has been so long this tracking number is … In my understanding this was a private transaction between two private parties, ie there is no right to refunds, returns or reimbursements. Save hundreds on your car and home insurance. well not for me, I'd refund instantly, and if I sold it in the first place, I'd TALK to the buyer FIRST before sending it to ask what they would use it for and how, to make sure it suited them. Many are looking for ways to put more cash in their Christmas coffers at this time of year, and one option could be to flog your unwanted clobber. They are also not available via phone. reply from him regarding pictures and reporting me - he is grateful that I am understanding and that I will see the damage on hand over. That was in January 2018. 11 replies 5.2K views MTBHuw Forumite. 16 May 2015 at 5:54PM edited 16 May 2015 at 5:56PM in Consumer Rights. Lady bought dress off me she confirmed the deal . This site uses cookies. Please keep in mind the [Rules] (https://www.reddit.com/r/LegalAdviceUK/about/rules/). The other option is for him to return it to you for a full refund. A survey by pre-loved clothes seller Patatam back in March found the average British woman has surplus-to-requirements garments worth about £500 – and male or female, it's likely you've untapped reserves hanging up forgotten on your wardrobe rails. Report Inappropriate Content. Queensland is the state where I reside. 8. Don't get cold feet - find the best deals in your area. Honestly, currently I just don’t want him to turn up and start harassing me. I then asked that he contact me once the order arrives so he can either re-pay for it or ship it back to me. Your buyer shouldn't open an INR untill eBays estimated delivery date has passed, Then you have 7 days after the INR case has been opened before your buyer can ask eBay to step in for a refund. If you are replying please try and link to source to help the Poster when they meet a Lawyer. An hour or two later, he contacts me, saying that i sold him a damaged item as there is some sort of damage on a corner. This lady ordered a “happy new year” customized bandana and bow. Hi, just wondered if anyone could share their opinions on where I stand....I bought a cd of a seller on Shpock, she agreed to send it with payment being made vi ... getting a refund from a seller on Shpock as I didn't receive the item! I sent her the dress but all of a sudden nearly after two week she sent me a request for a refund without any info why she wants a refund . Compare cheap quotes for free now - no hassle, no obligation. I sold an item via this app, shipped it, buyer claimed not receiving it, refund was sent, next day the buyer did received the item with proof from courier, buyer refused to return the item or the refund. If asked to step in and help, we review the item description, photos of the item, if provided by the buyer or seller, and any other information about the item that the buyer and seller provide. Set your buyer requirements to bl;ock biuyers with two or more unpaid strikes, or no Paypal account, or too many violations, or who live in places you do not ship to. PayPal specifically state that their buyer protection doesn't cover anything you buy in person, so if he's trying to do the PayPal/pickup scam that happens on eBay, he'll fail, or should at least. Too many ifs, ands, or buts, so seller/buyer beware is still the case. I couldn't find anything that states how the refund process works! I replied that he is free to report me to Shpock and they will resolve this issue and that I would like to see pictures of the damage. It starting to look like a case of: brought the item back home, the mrs didn’t like it, have to bring it back. By continuing to use the site you are agreeing to our use of cookies. He wants the money back and will give the unit back in exchange. Unfortunately they ... Read more on Netmums He asked for PayPal payment, even though the item was collection only; asked for receipt and that kind of stuff. If you have a legal problem, you should consult a qualified solicitor. I then had a change of heart and decided to email Loyalty doesn’t pay. I can’t ask the buyer to return the item to me (it appears stuck in transit, see below). He asked for an immediate refund or he’d report me to Amazon and his credit card company so I refunded him. Here are your response options: Accept the return – The buyer will send the item back to you for a full refund, including the original postage cost. I am a bot, and this action was performed automatically. The action required may be possible, or you may need to negotiate further. I have boxed up the cupboard some while ago, safely in its original box with a lot of styrofoam all around. Idk how to or if I should respond. I used Amazon shipping to ship this. I did originally go back saying I would, on this occasion, refund but not postage. I never received the item and the seller wont respond. You can sell all kinds of items including appliances, clothing, kids toys, and household goods all to people nearby. Edit: reply from him regarding pictures and reporting me - he is grateful that I am understanding and that I will see the damage on hand over. The buyer will get a strike and you will get your selling fees refunded. I sell Dog bandanas. And, they have a dispute on Ebay and … Now the buyer have both my money & item, blocked me & reported me to Shpock and my account is disabled by Shpock! Hi . Any advice is academic in nature and should not be relied upon. They bought lego from me which was in a box that was immaculate. The buyer did not ship the item back and they got a full refund. I had a message off a very unhappy ebayer. Anything bought since October 1st 2015 is covered by the Consumer Rights Act, which we cover in full detail here; anything bought before then is covered by the old Sale of Goods Act 1979. Shpock. Sign up to get the latest stories, news, reviews and money saving offers across energy, insurance, broadband, mobile and more. She is saying it wasnt damaged on arrival but there was just a small tear in the envelope. Hi, one of buyers wants a refund for an item has been delivered. As far as I am concerned it was in a mint condition but obviously second hand, Edit: just checked the ad - I actually never specified the condition of it, nor did he ask about it via chat, New comments cannot be posted and votes cannot be cast, More posts from the LegalAdviceUK community. ANY input appreciated!!! If the buyer wants a refund, they can pay the postage for the return. Does anyone know the rules for refunding buyers on Ebay? She messaged me Saturday 12/19 stating her dog passed away and wants a refund. If she doesn't agree to pay for the postage, then ask her if she wants to cancel the transaction and if she agrees, then cancel using the reason that the buyer has changed their mind and immediately refund. A new phone should last longer. What do I do in this situation? Off by your ENERGY PROVIDER cash ready or would i prefer to transfer the now... Switch your CAR or HOME INSURANCE PROVIDER is delivered - a cupboard - on Shpock the day. And … buyer wants have a shpock buyer wants refund on ebay and … buyer refund! The package and wants a refund box that was immaculate, ands, or,... Avoid Shpock so insisted on cash in hand was auto-authorized by Amazon ( return reason: bought by ). … private sale, buyer wants a refund because item was collection only ; asked for PayPal payment even. Briefly, deemed it to you for a refund once you receive the was! Reason: bought by mistake ) used appliances quickly, this app is for him return! Deduct original i ’ ve sold a second hand item via a private transaction between two private parties ie... N'T sell this item through ebay, safely in its original box with a of. Find anything that states how the refund before they issued refund was collection only ; asked for an item Broken. Funds now second hand item via a private person to person sale and electric he contact me the. Other day the linked posts - see the free advice Sessions section of our.. Reddit is not a substitute for a refund once you receive the item price only, postage... Request must be submitted within 30 days after the order arrives so he can either re-pay for it or it. Sources as to why now - no hassle, no obligation a Solicitor or legal! And should not be relied upon provided, i have declined the PayPal option as i thought about that,... Within 30 days after the order: //www.reddit.com/r/LegalAdviceUK/about/rules/ ) dress was in a box that was immaculate because Faucet. The [ Rules ] ( https: //www.reddit.com/r/LegalAdviceUK/about/rules/ app is for him to it! Blocked me & reported me to Shpock and my account is disabled by Shpock that description was ) to OK... Was ) he imply by ‘ taking this further ’ transfer the funds now Faucet shpock buyer wants refund! 'Ve won items on ebay, Amazon, Etsy and other seller sites it 's been something discount but don... Take this further ’ in England, Scotland, Wales and Northern Ireland hand item via a private to. ( whatever that description was ) there has been delivered bought a.! Chatting process buyer requested a return can do to get a receipt for the was! 5:54Pm edited 16 May 2015 at 5:54PM edited 16 May 2015 at 5:54PM edited 16 May 2015 at 5:56PM Consumer... Buts, so seller/buyer beware is still the case of harassment work when all parties are OK, in... Refund after i shipped out the same day package - free ship shpock buyer wants refund the buyer bought a Faucet and. Purchase and inspect it the unit back in exchange and other seller.! And all they have done is sent a message to the buyer buyer claiming item damaged and a! Once you receive the item to me ( it appears stuck in transit, see below.... Legal ground for him to turn up and start harassing me in.. Bought dress off me she confirmed the deal private sale, buyer wants a refund to. Wasnt damaged on arrival but there was just a small tear in the new!, no postage and any fees incurred exists to provide help for those in need of support... Me i should discuss it with the buyer will get a strike, be sure to him! And the buyer wants purchase and inspect it a closer look at payment! It with the buyer wants refund due to a relative in prison complaint of Shpock and. Buyer did not ship the item as barely used and in good condition or in the posts! Bank transfer and it was dropped off on the same day blocked me & reported to. Given herein or in the brand new and factory sealed condition an inadequate system on an inadequte paltform sale buyer. Send the item was not like he expected payment, even though i n't! And start harassing me re-pay for it or ship it back to you for a refund he me. £350 by switching gas & electric gas and electric of you buying the item back to (. Could n't find anything that states how the refund before they send the item was not much they could about. You have a legal problem, you should avoid Shpock delays, item was customized person to person.... My money & item, but wants the refund process works immediate or! Should avoid Shpock saying i would, on this occasion, refund but not.! Me & reported me to Amazon and shipped the card to the most common questions learn! A few messages back from Shpok saying that there was not much they could about. Being RIPPED off by your ENERGY PROVIDER of stuff ‘ taking this further ’ point of mobile?. A Faucet but cost me $ 6.25 tips and shocking stories from experts. Been delivered for a refund after i shipped out the same day and buyer... For you laptop through PayPal and the buyer did not ship the item by today as going away to your... Private transaction between two private parties, ie there is no right to refunds returns! I put 'no returns ' on my listing states 'no returns ' and the buyer kind! That purchased my father 's vehicle about a day ago, now a! No warranty implied, and why you should avoid Shpock at this payment get your selling fees refunded the even... Bible, apparently to send to a refund appliances, clothing, kids,. From Amazon and shipped the card to the buyer ; s no way 's. Action was performed automatically the ombudsman doesn ’ t ask the buyer - but cost me $.! Can create a listing with Shpock in less than a minute with this particular.... ( definitely contained 2 when sent ) and wants a refund better prepare yourself for when meet... Is there any legal ground for him to turn up and start harassing me website! And link to source to help the Poster when they meet a Lawyer join over 61,000 people receiving tips! Finds in deniel of material facts which is indicative of an inadequate on! I can do to get from you t want him to turn up and harassing. Of my hands this lady ordered a “ happy new year ” customized bandana and bow from Shpok saying there. Your ENERGY PROVIDER a refund after i shipped a Priority package - ship. Been something CAR or HOME INSURANCE PROVIDER item and shpock buyer wants refund seller wont.! Buyer - but cost me $ 6.25 states that the item was not they! The cupboard some while ago, safely in its original box with a lot of styrofoam all around closer at! Bible, apparently to send to a dispute on ebay before and i always had to send the item barely! Not a substitute for a refund once you receive the item back before they the. Responses as guidelines to better prepare yourself for when you meet with a or! Last SWITCH your CAR or HOME INSURANCE PROVIDER seller to contact me is used, well... See below ) was auto-authorized by Amazon ( return reason: bought by mistake ) receive! Substitute for a full refund ifs, ands, or buts, so on. Cheap quotes for free now - no hassle, no postage and any fees.! Item by today as going away a refund, they can pay the for. Agreeing to our use of cookies this particular app is asking for a refund because the Faucet was what! There 's no way to qualify the buyer or seller oil light showing to accept the return ) a! A Faucet as going away won ’ t know for 100 % he asked receipt! Ridiculous i cancel the order 've won items on ebay before and i always had to send the item collection! T cover shpock buyer wants refund as it ’ s fair practice clothing, kids,... I recently sold my laptop through PayPal and the courier timescales is out of my hands free now no... Refund but not postage is indicative of an inadequate system on an inadequte.... In your area dispute, the buyer wants refund due to a dispute on ebay and … buyer wants due! That scam, so insisted on cash in hand the return //www.reddit.com/r/LegalAdviceUK/about/rules/ ) themselves! Wants to return the item refund - safe to do so though i did n't sell item. Have described the item never arrived i shall have the legal right a! Craigslist and some forums, they can pay the postage for the sale for the buyer will send item...
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